Tenant Fees

In line with the Tenant Fees Act 2019, the only fees we can charge tenants in England are listed below. All other fees are prohibited by law.

Permitted Payments

Holding Deposit

A holding deposit equivalent to one week’s rent. This is used to reserve a property whilst reference checks and the tenancy agreement are completed.

Once paid, we will set a deadline (usually 15 days) by which time the tenancy must commence. The holding deposit will be:

• Returned in full if we or the landlord pull out
• Returned in full if you fail referencing through no fault of your own
• Credited against the first month’s rent on move-in
• Retained if you provide false or misleading information, fail Right to Rent, withdraw, or fail to take reasonable steps to enter the tenancy

Security Deposit (Tenancy Deposit)

Equivalent to five weeks’ rent where the annual rent is less than £50,000.

Where the annual rent is £50,000 or more, the deposit will be equivalent to six weeks’ rent.

All deposits are protected with a government-approved tenancy deposit scheme within 30 days of receipt.

Rent

Monthly rent as agreed and stated in the Assured Shorthold Tenancy agreement.

Default Fees & Other Permitted Charges

• Late rent: Interest at 3% above the Bank of England base rate per annum, accrued daily, where rent is more than 14 days overdue.
• Lost keys or security devices: The reasonable cost of replacement, evidenced by receipt.
• Variation, assignment or novation of tenancy at tenant’s request: £50 (inc. VAT) or reasonable costs, whichever is higher.
• Early termination at tenant’s request: An amount equivalent to the financial loss suffered by the landlord, plus reasonable costs of re-letting (where formally permitted).
• Utilities, communication services, TV licence and Council Tax: Where contractually agreed to be paid by the tenant.

Prohibited Payments

The following are prohibited under the Tenant Fees Act 2019 and we will not charge them:

• Referencing or credit check fees
• Inventory or check-in/check-out fees
• Renewal fees
• Admin fees of any kind
• ‘Professional cleaning’ fees as a condition of tenancy

Client Money Protection

3 Property NE Ltd is a member of for Client Money Protection. Membership number: .

Redress Scheme

3 Property NE Ltd is a member of The Property Ombudsman. Membership number: .

Last updated: May 2026. This information is provided to comply with the Tenant Fees Act 2019. If you have questions about any fee, please contact us at .